Beth Ackerman says she had to help a Republic Services worker dump her loaded recycling bin into the truck to keep it from sitting on her curb for a fifth straight week.
The Shreveport Times reports (http://bit.ly/13R463e ) that she's among many Shreveport residents upset by what they say is poor service.
Gary Bartels, of Republic Services, says complaints have gone way down in recent months.
But some city councilors and residents say poor service continues.
Pratt Industries, a recycled paper and packaging company, subcontracts with Republic for curbside pickup of recyclable materials.
The City Council's new president, Jeff Everson, says he will sometimes call about the same block week after week.
Councilman Michael Corbin says he hopes Mayor Ollie Tyler's administration and the council can sit down and review Pratt's contract.