Elizabeth Jensen

Colorado Public Radio recently brought together a panel of news professionals in Denver to talk about journalism ethics. While a number of topics were touched upon, the allotted 90 minutes was hardly enough time to explore the many questions about how NPR and CPR journalists approach their work.

Last week, when former FBI Director James Comey testified before the Senate Intelligence Committee, he said at one point: "I asked a friend of mine to share the content of the memo with a reporter."

That memo was a nonclassified set of notes he wrote detailing a meeting he had with President Trump.

NPR, like most other major news organizations, referred to what Comey did — asking a friend to share the memo with a reporter — as "leaking."

"Undocumented." "Obamacare." "Pro-life."

According to NPR's style guide, these words are to be avoided — or used sparingly — by NPR reporters and hosts when discussing the issues in which they are likely to come up (immigration, health care, abortion rights). But sharp listeners and readers note that all have been used in recent weeks, either on-air or online (by staff, not just by people being interviewed).

An April 27 Morning Edition report by Geoff Brumfiel, an NPR science editor, ran just a scant 2 ½ minutes, but it prompted an outsized outpouring of emails.

Editor's Note: Last week, Elizabeth was honored to give the 2017 George Chaplin Fellowship in Distinguished Journalism address at the East-West Center in Honolulu, Hawaii. Her prepared remarks are below and may differ slightly from delivery. Mahalo to the East-West Center and event co-sponsor Hawaii Public Radio for hosting.

Thank you to the East-West Center, for this warm welcome.

The Ombudsman's Office awoke last week to this email from a Baltimore listener: "Good morning. Please forgive the stark phrasing. I love NPR but am becoming desperate at the lack of context and institutional knowledge in the morning rush for 'experts.'"

Increasing the racial and ethnic diversity of NPR's newsroom staff is a publicly acknowledged priority from top management on down. But in 2016, NPR made virtually no progress in changing the makeup of its staff.

The critical emails came in after Sebastian Gorka's first interview on NPR, and then after his second interview and after his third.

Starting today, NPR is changing the always-sensitive ways in which its newsroom learns about and deals with current and potential funders: the foundations, individuals and companies whose grants, major donations and sponsorships provide much of the money to make NPR's work possible. The changes are intended to bring more transparency about funders to the public and avoid the kinds of slipups that raised serious concerns last May about NPR's coverage of the U.S.-Iran nuclear deal.

The Ombudsman's office heard this week and last from listeners with varying concerns around how NPR covers major appearances by President Donald Trump. We took them to the newsroom for reaction.

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